Terms and Conditions

OVERVIEW

This website is owned and managed by Ellie’s Closet. Throughout the website, references to “we”, “us” or “our” relate to Ellie’s Closet. By using this website, you gain access to information, tools and services provided by Ellie’s Closet, subject to the terms, conditions and policies outlined below.

By visiting our website or placing an order, you agree to participate in our services and to comply with these Terms of Use, including any additional policies referenced or linked on this website. These terms apply to all visitors and users, including customers, merchants, suppliers and content contributors.

Please review these Terms of Use carefully before using our website. By accessing any part of the website, you confirm your acceptance of these Terms. If you do not agree, you may not use the website or our services.

Ellie’s Closet reserves the right to update or revise these Terms of Use at any time. Any new tools or features added to the website will also be governed by these Terms. The latest version of the Terms will always be available on this page.

SECTION 1 – ELIGIBILITY AND WEBSITE USE

By agreeing to these Terms, you confirm that you are legally permitted to enter into this agreement in your place of residence, or that you have obtained consent for any minors under your supervision to use this website.

You are not permitted to use our products or services for unlawful purposes or in violation of applicable laws and regulations, including intellectual property laws.

It is strictly prohibited to transmit harmful software, viruses or malicious code through the website.

Any violation of these Terms may result in immediate suspension or termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

Ellie’s Closet reserves the right to refuse service to any individual at any time and for any reason.

You acknowledge that content submitted through the website, excluding payment information, may be transferred across various networks and may not always be encrypted. Payment details are always transmitted securely and encrypted.

You may not copy, resell, exploit or misuse any part of the website or services without prior written consent from Ellie’s Closet.

Section titles are included for clarity only and do not affect the interpretation of these Terms.

SECTION 3 – WEBSITE CONTENT AND INFORMATION

We strive to ensure that all information on our website is accurate and current. However, we do not guarantee that all content is complete, error-free or up to date.

All information is provided for general reference purposes only. Any reliance on the content is at your own risk.

Some content may be historical and is included for informational purposes only. Ellie’s Closet may update or remove content at any time without prior notice.

SECTION 4 – PRICES, SERVICES AND AVAILABILITY

Product prices and availability may change without notice. Ellie’s Closet reserves the right to modify or discontinue any service or product at any time.

We are not liable for changes to prices, availability or service interruptions.

Order Process

Products displayed in the online store do not constitute a binding offer. By placing an order, you submit an offer to purchase. Order confirmation emails are automated and do not represent final acceptance of the order.

Warranty

All purchases are subject to applicable statutory warranty rights.

SECTION 5 – PRODUCTS AND SHIPPING

Certain products may only be available online and in limited quantities. Returns and exchanges are handled in accordance with our Return Policy.

We make every effort to display products accurately; however, colour representation may vary depending on your device.

Ellie’s Closet may limit sales by customer, region or jurisdiction and may discontinue products without notice.

All items are shipped directly from our supplier in China. Customers are responsible for any customs fees, import duties or additional charges imposed by local authorities.

We do not guarantee that products or services will meet individual expectations.

SECTION 6 – PAYMENTS AND ACCOUNT DETAILS

We reserve the right to decline or cancel orders at our discretion, including cases involving suspected misuse or resale.

You agree to provide accurate and current billing and account information and to update your details promptly when changes occur.

More information can be found in our Return Policy.

SECTION 7 – THIRD-PARTY TOOLS

Our website may provide access to tools or services operated by third parties. These tools are provided without warranties and are used at your own discretion and risk.

Ellie’s Closet is not responsible for issues arising from third-party tools.

SECTION 8 – EXTERNAL LINKS

Some content or services may link to third-party websites. Ellie’s Closet does not control and is not responsible for third-party content, policies or transactions.

Please review third-party terms carefully before engaging with external services.

SECTION 9 – USER FEEDBACK AND SUBMISSIONS

Any feedback, suggestions or other submissions you provide may be used by Ellie’s Closet without limitation or obligation.

We reserve the right to remove content deemed inappropriate, unlawful or in violation of these Terms.

You are solely responsible for any content you submit and must ensure it does not infringe on third-party rights or laws.

Any additional import or customs charges remain the responsibility of the customer.

SECTION 10 – PERSONAL DATA

The handling of personal data is governed by our Privacy Policy.

SECTION 11 – CORRECTIONS AND UPDATES

Ellie’s Closet may correct errors, inaccuracies or omissions and cancel orders if necessary, without prior notice.

We are not obligated to update information unless legally required.

SECTION 12 – PROHIBITED ACTIVITIES

You may not use the website or services for unlawful activities, misuse data, distribute malicious software, violate rights, or interfere with website security. Violations may result in termination of access.

SECTION 13 – LIMITATION OF LIABILITY

All services and products are provided “as is” without warranties. Ellie’s Closet is not liable for damages resulting from the use or inability to use the website or services, to the fullest extent permitted by law.

SECTION 14 – INDEMNITY

You agree to indemnify and hold harmless Ellie’s Closet, its partners, employees and affiliates from any claims arising from your breach of these Terms or applicable laws.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall continue to apply.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either party. Ellie’s Closet may suspend or terminate access if a breach is suspected.

SECTION 17 – ENTIRE AGREEMENT

These Terms represent the complete agreement between you and Ellie’s Closet and replace any previous agreements or communications.

SECTION 18 – APPLICABLE LAW

These Terms are governed by the laws of the Netherlands.

SECTION 19 – UNCOLLECTED OR REFUSED ORDERS

If an order is refused upon delivery or not collected, it will be returned. A $25 handling fee will be deducted from the refund.

SECTION 20 – UPDATES TO THESE TERMS

Ellie’s Closet may revise these Terms at any time. Continued use of the website indicates acceptance of any updates.

SECTION 21 – CONTACT

For questions regarding these Terms of Use, please contact:
info@elliescloset.com