Shipping Policy
Ellie’s Closet
Order Handling
At Ellie’s Closet, each order is prepared with care before it leaves our warehouse. Please allow 1–3 business days for processing prior to shipment.
Orders placed on weekends or public holidays will be processed on the following business day.
Shipping Time
Estimated delivery time is 5–15 business days, depending on your destination.
We partner with trusted shipping carriers to ensure your order is delivered safely. Once your order has been dispatched, you will receive a shipping confirmation email including tracking information so you can monitor your delivery.
Shipping Fees
We offer free shipping on all orders, with no minimum purchase required.
Your order will be shipped directly to your address at no additional cost.
How to Place an Order
Shopping with Ellie’s Closet is quick and easy:
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Select your desired item and add it to your cart
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Proceed to checkout and confirm your shipping details
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Choose your preferred payment method — all transactions are protected with SSL encryption
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After checkout, you will receive an order confirmation email
Delays & Product Availability
Although we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to high-demand periods, customs processing, or unforeseen global circumstances.
If any significant delay arises, our team will keep you informed and work to resolve the issue as quickly as possible.
Customer Support
If you have questions about shipping or need help with an order, please contact our Customer Support team:
Email: info@ellies-closet.com
We’re always happy to assist.